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Contact Us

Contact Us
For any questions, please refer to our F.A.Q

if our F.A.Q did not reply to your question and If you wish to contact us, we have a dedicated Help-Desk that will handle all you help requests, such as:
  • general & article related questions
  • payment questions
  • post order questions
  • shipping problems
  • return requests
  • warranty claims



Proceed to the Help-Desk and choose the correct Help Category. Also provide us with the Order or Invoice Number if available. We can only answer your questions if you submit a Help-Desk Ticket. No support is given via e-Mail.




HelpLine is open

Our HelpLine is available from Mondays to Fridays from 8am to 11am. We offer assistance to place an online order. For any other queries regarding warranty cases, delivery issues, claims and advise on products, please contact our online help-desk to have a written trace. Some requests, requires a communication with our partners and cannot be answered by phone. Our online help-desk is available 24/7 and the maximum answering time is 24 hours.
 



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