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Coupon Point
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4.35 stars - based on 17 reviews

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Coupon Point

Coupon Point
Coupon Point
RRP: £ 0.86, Save 1%

Our price:  £ 0.85
including VAT 21.00%
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This category is dedicated to expired warranty or additional fees due for an existing order.

How to use the coupon points?

1. Your item has been damaged after expiry of your warranty

When you contact our Helpdesk to inform us about a damaged item outside of the warranty, the helpdesk can propose a solution to you. If we have the spare part available or if we can repair your item, the Helpdesk will then ask you to purchase ''Coupon Points'' equivalent to the price of the reparation which would be decided beforehand by our Services. The process is then the same than the one when placing a normal order. 1 Service Point is equivent to 1 GBP. If for example the repairation fees are equivalent to 25 GBP, you would need to purchase 25 Services Points.

2. When a certain fee for an existing order has not been paid but the payment for the order has been already submitted

If for a certain reason, an amount has not been paid for an order, you will have the possibility of purchasing ''Coupon Points'' to pay the remittance. The process is then similar to the one indicated on top .

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